Size, Fit & Order Policies:

Torso Length:

Once you have selected the best model for your needs, you need to choose the correct torso length. Most Aarn packs come in two torso lengths, short and long.

To determine your torso length, measure the difference in height between the top of your hipbone to the mid-point of each shoulder. You can do this yourself, as follows:

Stand with your back against a wall with a hard covered book and pencil in hand. Place the book vertically against your sides with the bottom edge of the book resting on top of your hipbone and the back edge against the wall. Mark the height of the lower edge of the book on the wall. This is the height of the top of your hips.

Now place the book vertically by the side of your head, with the back edge resting against the wall and the bottom edge resting on the mid point of one shoulder (half way between your neck and the end of your shoulder- this is where the center of the shoulder straps should lie). Mark the height of the bottom edge of the book on the wall. This is the height of your shoulders.

Now measure the difference in height between the 2 marks on the wall- this is your torso length.

If your Torso Length is less than 38 cm, choose the short (S) torso length.  If it is more than 40 cm, choose the long (L) torso length. For 38-40cm either torso length will fit.

Hip Belt Size:

The mid-to-large volume packs have hip belts available in 3 sizes. The medium size, M is standard. To decide whether you need a S or L size, use a tape measure to measure your hip bone length; measure from left front corner of your hip bone, around the back of your hip bone to the right front corner of your hip bone. This is your hip bone length. (It does not include the measurement across your tummy, as in the usual hip circumference measurement).

If this distance is less than 55 cm choose the S size, if it is greater than 65 cm, choose the L size.

Shipping Prices & Policies:

Aarn USA offers flat-rate shipping regardless of the number of packs you order. We generally ship via FedEx Ground Home Delivery or USPS Parcel Post or Priority Mail. See the chart below for prices.

Shipping Method	Flat Rate
Standard Domestic Delivery (4-10 days)	$13.95
Expedited Domestic Delivery (2-3 days)	$24.95
International Economy Delivery to Canada (5-14 days)	$27.95

If you order only a set of lasso loc straps or other small accessory email us first for a custom invoice with a discounted shipping rate. For overnight or expedited international delivery please email us.

Return/Exchange Policy:

We want you to love your new Aarn Bodypack. If you are not satisfied with your Aarn pack for any reason you can return it, in saleable condition, within 30 days for a full refund of your purchase price.

If you need to exchange a pack or it's detachable hip belt for a different size you pay only the shipping cost.

Guarantee:

Our products are guaranteed by the manufacturer, Aarn Design, against defects in materials and workmanship for 3 years to the original purchaser.

This warranty does not cover damage due to wear and tear, abuse, accidents and other mistreatment for which the product was not designed. If a product fails due to a manufacturing fault, Aarn Design will repair it free of charge or replace it at the company's discretion. If a replacement is necessary, a deduction based in usage may be made. If the product fails for other reasons, we will repair it for a reasonable charge. While the product is guaranteed by the manufacturer, Aarn North America (the US distributor) will facilitate warranty claims on behalf of US customers.